FAQ from WebWhiz
What is WebWhiz?
WebWhiz is a platform that allows you to train ChatGPT on your website data and build a chatbot that can be added to your website. It eliminates the need for coding and enables your chatbot to instantly answer customer queries.
How to use WebWhiz?
To use WebWhiz, simply follow these steps:nn1. Add your website: Enter your website URL to start the process. WebWhiz will automatically fetch and prepare the training data.n2. Train ChatGPT: The platform will train ChatGPT on your website data based on the selected parameters and create the chatbot for you.n3. Embed on website: Add a JavaScript script tag to your website to seamlessly integrate the chatbot.
How frequently do you crawl my website?
Currently, we crawl your website once every month. Please contact us if you need your website to be scanned more frequently.
What data do you collect from my website?
WebWhiz collects data from your website pages, including text data from the pages and any metadata such as page titles or descriptions. We do not collect any personally identifiable information (PII) or sensitive data from your website. We only scan public data available to search engines.
What happens if I exceed my plan's limits?
If you exceed your plan's limits for projects or pages, we will notify you. However, if you exceed the token limit for your plan, your chatbots will stop generating AI responses and will instead respond with a predefined message.
What are tokens?
Tokens are a unit of measurement used to calculate the amount of text data that is processed by your chatbot. Each token corresponds to a variable number of characters, depending on the complexity of the language used in the message. Each message your chatbot sends uses a certain number of tokens based on the length and complexity of the input and the AI response. You can view the current token usage of your account on the dashboard.
Can I train custom data?
Yes, you can train custom data by simply pasting content to WebWhiz.
Can I bring my own OpenAI Key?
Yes, you can use your own OpenAI Key by self-hosting WebWhiz.
What is the maximum size of context?
WebWhiz does not have any limitations on the size of context. However, please note that the number of pages you can crawl may be limited based on the plan you choose. Please refer to our plans page to learn more about the specific limitations of each plan.